Privacy Policy
A “VIVIANA CARDOSO UNIPESSOAL, LDA” (VITEX) (LOLLIPOP) recognizes the importance of protecting your personal data, whatever its nature and we value, above all, honesty and transparency, so that we can build a solid and lasting relationship with our customers, based on trust and mutual benefit.
Like this, and with the entry into force of the new European Union General Data Protection Regulation (UE 2016/679), Ativo has developed a set of security measures aimed at protecting your data, which we reflect in our Privacy Policy.
This Privacy Policy aims to explain to you the Personal Data Processing Policy ofVIVIANA CARDOSO UNIPESSOAL, Lda, since in order to make your purchase in our online store, You will have to accept our privacy policy as it is essential and imperative for the delivery of our products.
Still, if you have any questions regarding this Policy, You can contact us via the following email address: geral@vitex.com.pt or by letter addressed to: Viviana Cardoso Unipessoal, Lda, with the respective address: Adega Street, nº739 – 4750-842 Barcelona – Portugal
1. COMPANY IDENTIFICATION
1.1. This website and the corresponding Privacy Policy are managed by Viviana Cardoso Unipessoal, Lda.
1.2. By browsing our website you will be consenting to the terms described in this Privacy Policy.
2. OUR PRINCIPLES
2.1. Respect for the customer's wishes
We respect the privacy and security of your personal data, which is why we ensure respect for the client’s wishes and autonomous management, free and hassle-free of your privacy preferences. Like this, and if you disagree with any point referred to in this Policy, he can, at all times, oppose, by contacting us via the following email address: geral@vietx.com.pt or by letter addressed to: Viviana Cardoso Unipessoal, Lda, with the respective address: Adega Street, nº739 – 4750-842 Barcelona – Portugal. We will do everything possible to satisfy your wishes and respect your concerns.
2.2. Good practices
Viviana Cardoso Unipessoal, Lda, as the controller of personal data, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is processed in Portugal correctly and lawfully and in accordance with good practices.
2.3. Strict necessity
In the processing of data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, The use of your personal data will always be minimal, in a way that does not exceed the original purpose for which they were collected and/or processed.
3. COLLECTION AND PROCESSING OF PERSONAL DATA
3.1. Personal data collected and processed by Viviana Cardoso Unipessoal, Lda, are only those who voluntarily, expressly and unequivocally place in the forms on this website.
3.2. The personal data collected is: name, surname, sex, date of birth, email, cell phone, delivery and billing address and NIF.
4. PURPOSE OF PROCESSING PERSONAL DATA
4.1. Your personal data is collected and processed by Viviana Cardoso Unipessoal, Lda, only for purposes strictly linked to the use of this website, associated services and the sale of products, carrying out management and improvement of the Loyalty Program, direct marketing and customer support management.
4.2. Viviana Cardoso Unipessoal, Lda, always seeks to maintain the relationship with its client and provide them with the necessary benefits, relevant information and content related to our Lollipop brand. Your data will only be processed for these specified purposes, explicit and legitimate, not be subsequently treated in a manner incompatible with these. The data collected and processed are appropriate, relevant and not excessive in relation to these purposes.
4.3. However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:
a) when you make a purchase on this website, we collect your personal data (for example, email address, delivery address, credit card number and telephone number) in the purchase form, for sale purposes only, separation and transportation of the products ordered by you;
b) When you request assistance from Customer Support we collect your personal data (for example, first and last name, email address) solely for the purpose of providing you with activekids.com online store Customer Service services that are relevant to this website and to provide you with the assistance you have requested from us;
c) when you are a director, we collect your personal data (name, email address and address) in order to simplify the preparation of your future orders;
d) when you subscribe to the newsletter, We collect your email for the purpose of offering you this service;
e) when you browse our website, we collect Cookies. Depending on how you manage Cookies on our website and your interaction with us, we use some information collected by Cookies in order to ensure the proper functioning of the website, highlighting proper viewing of content, remember your cart, remember your registration, to suit your screen resolution, to improve our offers, between others. This information includes registration data, of location, duration of your session, products you selected, your equipment, your browser and your IP address. You can manage consents regarding Cookies in your Customer Area on our website;
f) when you browse our website and subsequently visit platforms where there is an advertising format (social media, google and other partners in these networks) may be impacted by advertisements from our brand. We will also use the data to reach new potential customers who may be interested in our products.
4.4. When we collect data we indicate the mandatory fields (with asterisks) when the data in question is necessary to:
– Enter into our contract with you (for example for the supply of products you purchased on our website/APP);
– Provide you with the service you requested (for example by providing you with a newsletter);
– Respect legal requirements (for example, billing).
4.5. Your personal data may be communicated to Alegredominó service providers – Children's clothing trade, Ltd for the purpose of providing services, to judicial authorities, tax and regulatory, for the purpose of complying with legal requirements.
5. CONSENT
Respect for the client's wishes is one of Viviana Cardoso Unipessoal's main concerns, Lda, with regard to the processing of your personal data. Like this, Explicit and unambiguous consent will be requested for all data processing that is not strictly necessary for the completion of the purpose in question, such as the provision of services and shipping of purchased goods.
6. YOUR RIGHTS
6.1. To exercise your right of access, rectification, erasure, If your personal data is forgotten or blocked, you can send a written communication to the following email address: geral@vitex.com.pt or by letter addressed to: Viviana Cardoso Unipessoal, Lda, Adega Street, nº739 – 4750-842 Barcelona – Portugal. You can still do so by filling out the form presented on the Contacts page.
6.2. If you would like to stop receiving direct marketing communications, he can, all the time, exercise your right to object to the processing of your personal data, through the management of consents available in your online store Customer Area. You can do it, yet, by sending an email message to geral@vitex.com.br or by letter addressed to: Viviana Cardoso Unipessoal, Lda, Adega Street, nº739 – 4750-842 Barcelona – Portugal.
7. SECURITY
7.1 Viviana Cardoso Unipessoal, Lda, uses appropriate security measures to protect your personal data against destruction, accidental or unlawful, accidental loss, the change, unauthorized dissemination or access, and against any other form of illicit treatment. Additionally, We contractually require that trusted external entities that process your personal data for us do the same.
7.2. However, to Viviana Cardoso Unipessoal, Lda, cannot guarantee that the security measures adopted to protect this website and for the transmission of data and information through this website will prevent or exclude any risk of unauthorized access to or loss of data. Like this, We advise that your computer is equipped with software devices that protect it when transmitting and receiving data (such as updated antivirus systems), and that your browser takes appropriate measures to ensure security in data transmission (such as firewall and anti-spam filters).
8. RETENTION AND PROCESSING PERIOD
8.1. Your data is kept by Viviana Cardoso Unipessoal, Lda, for the purposes described here for the time necessary for the purposes mentioned, except if the personal data in question is necessary to prove compliance with obligations, until the statute of limitations for corresponding rights has elapsed, or if there is a longer data retention period imposed by law.
8.2. When your personal data is no longer necessary, will be removed from our systems and records or kept anonymous so that you cannot be identified from them.
